Frequently Asked Questions
Everything you need to know about shopping with Bay Smokes.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
How do I track my delivery?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy for apparel?
We offer a 30-day return policy for unworn and unwashed items with original tags attached. Please contact our support team to initiate a return or exchange.
Are your clothing materials sustainably sourced?
Quality and ethics are our priorities. We partner with manufacturers who prioritize sustainable fabrics and ethical labor practices to ensure high-quality, responsible fashion.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Do you offer international shipping?
Currently, we only ship within the United States. We are working on expanding our logistics to offer international shipping in the near future.