Returns & Exchanges
At Bay Smokes, we want you to be completely satisfied with your fashion finds. If your order isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely pack your unworn garments in their original packaging, ensuring all tags and labels remain attached to avoid processing delays.
Print and Attach Label
Download and print your prepaid shipping label from the portal, then affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing